Email Communication Policy

Effective Date: July 1, 2025
Company: Elkove Inc.
Website: www.elkove.ca

At Elkove Inc. (“Elkove”, “we”, “our”, or “us”), we are committed to maintaining the integrity, privacy, and professionalism of our electronic communications. This policy outlines our practices for email use, consent, confidentiality, and compliance.

1. Consent to Receive Emails

By providing us with your email address—whether through our website, quote requests, or direct contact—you consent to receive electronic communications from Elkove, including:

  • Insurance quotes and renewal notices
  • Policy updates and confirmations
  • Invoices and receipts
  • Customer service and follow-up
  • Regulatory disclosures and compliance notices
  • Occasional newsletters or promotional offers (with express consent)

You may withdraw your consent to receive marketing emails at any time by using the “unsubscribe” link provided in the footer of our messages.

2. Confidentiality Notice

Emails and attachments sent from Elkove may contain confidential or privileged information intended only for the recipient. If you are not the intended recipient:

  • Do not read, copy, or share the message
  • Please notify the sender immediately and delete the message

We cannot guarantee the security or confidentiality of electronic communications over the internet and advise you not to send sensitive information via unsecured email.

3. Compliance with Canadian Anti-Spam Legislation (CASL)

Elkove adheres to Canada’s Anti-Spam Legislation (CASL). We will not send unsolicited commercial electronic messages. All promotional emails are sent only with your explicit or implied consent and will always include a clear option to unsubscribe.

4. Accuracy of Communication

While we strive to ensure the accuracy and timeliness of all communications, any insurance advice or coverage confirmation is not binding until formally issued by the insurance company and documented in writing.

If you are uncertain about the meaning or coverage implications of an email, please contact one of our licensed brokers directly.

5. Monitoring and Retention

All email communications may be monitored and retained in accordance with RIBO, FSRA, and other regulatory guidelines for recordkeeping and compliance purposes.

6. Contacting Us

If you have any questions about this Email Communication Policy or wish to change your communication preferences, contact us at:

Address:

202-212 King St W, Toronto, ON M5H 1K5

Phone:

416-979-3434